Nutraways Enterprises T/A Vitasave Logo Nutraways Enterprises T/A Vitasave

Amazon Coordinator (FT)

Burnaby, British ColumbiaFull-time
About the Job
About the Company:
Vitasave is a Canadian based, omni-channel health & wellness retail company. We sell natural health and wellness products through our online storefronts and through our brick & mortar retail stores.

Our mission is to help everyone live a healthier life by connecting them with health & wellness products that best suit their needs. We take the guesswork out of health so our customers can enjoy more of what life has to offer.
About the Job:
Are you ready for a fun, fast-paced, entrepreneurial environment? is Canada's fastest-growing eCommerce company in the health industry. Here at Vitasave, we are looking for a like-minded individual, with experience selling on Amazon, is highly organized and skilled at data analytics, who is proficient in Excel, has great problem-solving skills. You must thrive under pressure, knows how to prioritize tasks, and can build relationships with external and internal stakeholders. Previous experience with overseeing Amazon analytics produced by a team is considered an asset.

Skills & Qualifications:
  • Minimum 2 years of experience selling on Amazon using Amazon Seller Central or equivalent marketplace experiences such as Walmart Marketplace, or Best Buy Marketplace.
  • Highly proficient in Microsoft Excel or Google Sheets.
  • Advanced knowledge of eCommerce platforms such as Shopify, Magento, and inventory management software.
  • Results-oriented and highly analytical.
  • An ambitious self-starter who can work independently as well as part of a team.
  • Good communication skills - both written and oral.
  • A passion for the growing world of eCommerce.

Role and Responsibilities: 
  • Maximize Amazon marketplace revenue by creating new product listings and managing existing ones to ensure Vitasave is winning the buy box.
  • Track competing sellers and enforce MAP policy by liaising with the Purchasing team.
  • Plan, forecast, and order inventory for fulfillment by Amazon (FBA) and fulfillment by merchant (FBM) SKUs to ensure we meet customer demand. 
  • Monitor order defect rates, valid tracking rates, customer feedback, and other account health metrics to minimize downtime.
  • Utilize Amazon Seller Support and any third-party resources/tools to optimize Amazon Seller Central accounts.
  • Coordinate with our Amazon advertising team to promote SKUs and increase sales.
  • Resolve customer-related issues such as refunds, missing shipments, and exchanges.
  • Generate weekly and monthly reporting; review analytics and identify growth opportunities.
  • Stay up to date on eCommerce trends and Amazon’s latest offerings.
  • Review customer orders and monitor inventory to ensure data is synchronizing accurately between each eCommerce platform.
  • Liaise with other departments including Purchasing, Warehouse, and Marketing to ensure Amazon operations are as efficient as possible.
What we can offer:
  • Full-time hours.
  • $21 / hour.
  • Staff discounts on health products - Discounts at both our retail store and HQ to make sure that you too can keep on top of your health.
  • Team dinners - One information session a month with the industry's top brands, consisting of complimentary food at a restaurant of our choosing and a product knowledge seminar showcasing new and trending supplements. 
  • Exclusive entrance to tradeshows - CHFA, VegeExpo & The Wellness Show, etc.
  • Mentorship and opportunity for growth.
  • Fun and positive work environment.
  • Easy to transit

Thank you for your interest in working with us, however, only those selected for an interview will be contacted by phone or email.
    About Vitasave Wellness

    At Vitasave, we help everyone live a healthier life by connecting them with health & wellness products that best suit their needs. We take the guesswork out of your health so you can enjoy more of what life has to offer.